About Me

EXCHANGING KNOWLEDGE

I've been studying Android development since September 2020, and I'm grateful whenever I find a site that clarifies dev concepts. 

It has been pivotal for me to see how things are used with concrete examples. I'm writing because maybe my explanations can make things clearer for another developer. 

​

To learn a little about my background in public health education, writing, ESL and Special Education see below.

WORK EXPERIENCE​​

2020-Present​

CONTACT TRACER. NYC Health + Hospitals, NYC Test & Trace Corps.

• Complete contact tracing interviews in Spanish and English for New Yorkers positive for COVID-19 and exposed to COVID-19 by empathetically informing them of safety measures, connecting them to resources and tracing the spread of the virus through the community

• Assist clients by monitoring their symptoms and informing them of next steps 

• Help customers find solutions by answering their questions about the virus, approved COVID programs and testing recommendations

• Proficient in utilizing Salesforce virtual call center features including inbound call handling, outbound call handling, warm transfers, SMS troubleshooting and using interpreters to ensure equitable access to healthcare for all New Yorkers

2019-2020​

FREELANCE WRITER

• Created research-based blog posts, web copy and white papers for health and wellness companies, professionals and non profits.

​

2017-2020​

ESL TEACHER. VIPKID.

• Provide one-on-one immersive English classes to students aged 5 to 11 via an online learning platform

• Utilize realia, immediate feedback, humor, song and assessment to engage students and families with English language and American culture 

2016-2017​

MATH AND SCIENCE LEARNING SPECIALIST. Quest to Learn.

​

• Broke down complex concepts into sequential steps to master

• Modified the sixth grade math and science curriculum by highlighting key language, incorporating visual tools and using communication techniques

• Led small group instruction to ensure students' success

2013-2016​

MATH AND SCIENCE LEARNING SPECIALIST. Pioneer Academy.

​

• Developed and presented lessons in an ESL population focused on lasting understanding by using concrete examples, illustrations, technology, hands-on activities, games, discussion and data

• Used long term and short-term planning to create units of study targeting the 5th grade English Language Arts and math Common Core Standards

EDUCATION

2012-2013​

Touro College

Master of Science in Childhood Education and Special Education

2002-2006

Manhattan College

Bachelor of Arts in English and Spanish   

Awards: School of Arts Award, Phi Beta Kappa